QuikCars GDPR-Compliant Privacy Policy

Effective Date: 2nd July 2024

1. Introduction

Welcome to QuikCars! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data in compliance with the General Data Protection Regulation (GDPR). By using our services, you agree to the terms outlined in this policy.

2. Data Controller

QuikCars, located at 12a Cross Hill, Hemsworth, WF9 4LD, is the data controller responsible for your personal data. If you have any questions regarding the use of your data, please contact us at:

QuikCars
12a Cross Hill,
Hemsworth, WF9 4LD
Phone: +44 1977 555 111
Email: info@quikcars.co.uk

3. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Name, contact number, email address, and home address.
• Booking Information: Trip details such as pickup and drop-off locations, time, and date.
• Payment Information: Billing address, payment method, and transaction details.
• Technical Information: IP address, browser type, operating system, and access times.
• Location Data: Real-time location when using our services.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: To provide you with our taxi services.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: To improve our services and ensure the safety of our users.
• Consent: Where we have obtained your explicit consent for specific processing activities.

5. How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings.
• To communicate with you regarding your trips and our services.
• To process payments and prevent fraud.
• To improve our services based on feedback and usage.
• To comply with legal obligations and protect our rights.

6. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that help us provide our services (e.g., payment processors, IT services).
• Law Enforcement: When required by law or to protect the safety of our users and the public.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legal mechanisms.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no security measures are perfect or impenetrable.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Under the GDPR, you have the following rights:

• Right to Access: Obtain a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request limitation of data processing under certain conditions.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Object: Object to data processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at info@quikcars.co.uk.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

By using QuikCars, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.

This GDPR-compliant privacy policy ensures that QuikCars is transparent about how it handles personal information, complying with the legal requirements and building trust with customers.